Receptionist (2 Positions)

Eastern Massachusetts’ free, home-delivered meals and nutrition program for the critically ill seeks a Receptionist.

The Receptionist is responsible for the professional and efficient welcoming of visitors, answering telephone calls and receiving and forwarding messages, as well as a variety of clerical duties that support the administration across the agency.

Two positions available:
1. Mon-Fri 7am-3pm
2. Mon-Fri 3pm-7pm

Primary Responsibilities:

  • Oversees accurate and complete sign-in/sign-out procedures for on-site staff, volunteers and visitors
  • Promptly, professionally, and courteously welcomes and receives all visitors
  • Promptly, accurately, professionally and courteously assesses all received calls/inquiries and directs and/or records and relays messages
  • Signs for deliveries when necessary and notifies recipients
  • Ensures that the waiting area is up to date with reading materials, agency brochures and current periodicals
  • Keeps immediate supervisor well-informed of activities, results of efforts and problems identified/potential problems; recommends corrective actions to immediate supervisor
  • As needed, assists with clerical tasks to include data entry, filing, and agency mailings
  • Respects confidentiality in discussing visitor, participant, staff, volunteers and organizational matters
  • Exhibits genuine concern for visitors, volunteers and staff and always conducts oneself appropriately and professionally
  • Assists with other general clerical and administrative tasks as required

Qualifications:

  • Demonstrates excellent customer service and attention to detail
  • Good computer skills and knowledge of Microsoft Office
  • Identifies and resolves problems in a timely manner
  • Maintains confidentially
  • Demonstrates a positive and productive attitude
  • Speaks clearly, listens and gets clarification
  • Able to interpret written information
  • Able to deal with frequent changes, delays, or unexpected events
  • Professional appearance: grooming and dress consistent with desired agency image
  • Bilingual speaking ability (e.g. Spanish or Haitian Creole) is a plus
  • High School diploma or equivalent; one to three years related experience and/or training; or equivalent combination of education/experience

To apply, please send cover letter and resume to:

Fred Ritzau
Human Resources
E: fritzau@servings.org

Community Servings
18 Marbury Terrace
Jamaica Plain, MA 02130

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