Come Work with Us!
Community Servings knows that diversity drives excellence. We are a place where everyone is welcome. We celebrate, promote, and derive strength from a diversity of lived experiences. We actively seek and encourage an inclusive workforce.
POSITIONS: (Scroll for Full List)
DELIVERY DRIVER
The Delivery Driver’s primary responsibility is the loading of our van and delivery of prepared meals to Community Servings’ clients. Shift is 8 hours per day Monday through Friday.
Primary Responsibilities:
- Obtain client bags from refrigerated units and load vans as directed.
- Look at route sheets and establish food counts in order to load the van for meal delivery.
- Deliver weekly bags to approximately 35 – 50 clients per day.
- Access MapPoint program to locate new stops and produce maps.
- Other duties may be assigned.
Qualifications:
- A strong customer service orientation – friendly, flexible and compassionate
- Experience in loading, map reading and food delivery
- Experience with safety and food handling sanitation standards
- Skill in interpersonal relations for the effective communication with a multi-cultural client and volunteer population.
- Skill in the effective use of English language to read and express ideas/facts orally and in writing.
- Skill in the use of personal computers.
- Valid Massachusetts Driver’s License and a clean driving history
- Able to successfully pass a Criminal Offender Records Inquiry (CORI) Background Check
- Ability to read and interpret a map
- Bi-lingual speaking ability (e.g. Spanish) is a plus.
- High School Diploma and one to three years’ experience driving a 10,000 lb. van.
TO APPLY:
Complete an application on our online Career Center or call Human Resources at 617-752-9426.
QUALITY IMPROVEMENT INTERN
The Quality Improvement Intern will work alongside the Community Servings’ Program team to test the effectiveness of two projects that use technology to improve client retention:
- The implementation of HIPAA-compliant video counseling for a select group of our clients. This role will include recruiting clients, testing the platform, and conducting a follow-up satisfaction survey.
- The implementation of a web-based referral and tracking portal for a sub-set of our referral partners. This role will include recruiting and training referral partners on using the portal and following up with an evaluation survey.
This position is a paid internship for an estimated 12 hours of work per week for roughly 12 weeks, starting in November 2020 and ending by March 2021. The rate is $15/hour. Benefits are not included as part of compensation. Specific weekdays and times are flexible, within Monday-Friday 9 am-5 pm. Remote work is possible and encouraged. Community Servings will provide a laptop for the duration of the internship. To apply, please submit a copy of your résumé and a brief statement of interest via this link:
Duties and Responsibilities
- Recruit existing client and referral participants for both projects
- Create, conduct and analyze results of a satisfaction survey for clients and referral partners to assess program effectiveness and look for areas of improvement
- Other tasks related to the quality improvement project, such as looking up records in Community Servings’ Salesforce database, data entry, or drafting presentations and memos
Qualifications
- Experience communicating research findings for a non-technical audience
- Comfortable making cold calls and talking to new people
- Ability to explain complicated processes in a simplified way
- Ability to use MS Excel or a similar tool to summarize information, including the use of pivot tables and charts
- Able to create presentations with MS PowerPoint
- Experience with survey design a plus
- Bilingual ability is a plus
TO APPLY:
Complete an application on our online Career Center or call Human Resources at 617-752-9426.