Careers | Servings

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Community Servings knows that diversity drives excellence. We are a place where everyone is welcome. We celebrate, promote, and derive strength from a variety of lived experiences. We actively seek and encourage an inclusive workforce.

POSITIONS: (Scroll for Full List)

JOB: Communications Coordinator

This position reports to the Director of Communications but works closely with the Chief Development Officer, Director of Development, the entire development team, and other departments.

The Communications Coordinator provides a high level of support in creating and promoting effective print, digital, and video communications across the agency and various audiences. They help develop print materials and messaging, including proofreading and editing, and produce small video vignettes. They also lead the graphic design and layout of agency-branded collateral, including brochures, flyers, invitations, and booklets.

The Communications Coordinator also supports the Director of Communications by drafting and scheduling social media posts, monitoring social activity, and refers any media and client inquiries received via social media to the appropriate party. The Communications Coordinator will occasionally assist with budgets, special projects and provides general administrative support, as necessary.

The coordinator supports and executes all marketing initiatives, maintains our brand, clearly communicates the mission, is the storyteller through visuals, and creates visuals and content to engage our current and potential donors and volunteers.

Primary Responsibilities:

Social Media

Content Development: Generate/review relevant content for Facebook, Twitter, Instagram, and LinkedIn and maintain knowledge of Social Media marketing trends.
Analytics: Every quarter, provide a summary to gauge our productivity.

Video

Ability to assist (or lead) the Director of Communications with small-scale video production projects, including Facebook Live, video tours, client (video) testimonials), and short agency videos.
Proficient video editing skills are a must (iMovie).
The ability to shoot high-quality video with an iPhone or digital camera is required.

Collateral and Program Marketing Materials

Maintain all agency print collateral and marketing materials, including managing print production.
Responsible for design and layout of marketing materials/flyers that support various agency programs, including the Teaching Kitchen, Health Policy and Innovation, and Nutrition Education.
Responsible for supporting the Director of Business Development to market Community Servings’ medically tailored meal program to the healthcare community (physicians and executives) and individuals.
Responsible for design and layout or manage collaboration with an external graphic designer.

Special Events

Support the Director of Communications and Special Events Manager in managing the marketing plan for all special events, including print production, e-communications, and graphic design of print or digital assets.
For events Pie in the Skyand LifeSavor, provide technical support for the website.

Qualifications:

Graphic design experience and working knowledge of Adobe Creative Cloud (InDesign, Photoshop, Illustrator).
Video editing experience required (iMovie).
Demonstrated work quality, attention to detail, creativity, and consistency of work product quality, including proofreading, grammar, and spelling.
Excellent project management skills with the ability to multi-task and self-prioritize.
Proven ability to function effectively and cohesively as part of a team
Ability to maintain a positive and energetic attitude during challenging situations.
Ability to write in Community Servings’ voice/tone across a variety of platforms/vehicles.
Willingness to conceptualize fresh, compelling ideas to convey the Agency’s Mission and Brand aesthetic.
Familiarity with spreadsheets and analyzing data.
Strong interpersonal skills and a good sense of humor.
Customer service experience (answering phones, restocking orders, keeping track of payments/invoices).
Photography experience a plus.

Education:

Bachelor’s degree (BA) from four-year college or university, ideally concentrating in marketing and communications, or an equivalent mix of education and experience.

Experience:

One to two years of social media campaign experience through Facebook, Twitter, Instagram, and Hootsuite platforms.

One to two years of graphic design experience with Adobe Creative Cloud (Photoshop, InDesign, Illustrator).

Experience maintaining website and implementation of new content or layout (WordPress).

Software/Website Knowledge:

Required: Adobe Creative Cloud (Acrobat, InDesign, Photoshop, Illustrator), iMovie, Microsoft Office (Word, PowerPoint, Excel), Facebook, Twitter, YouTube, Instagram.

Preferred: Hootsuite or equivalent, WordPress, Salesforce.

Physical Demands:

The physical demands described here represent those that an employee must meet to perform this job’s essential functions. Community Servings will make reasonable accommodations to enable individuals of all abilities to perform the essential functions.

This position requires an individual to sit and stand for long periods and occasionally lift a maximum of 35 lbs.

We offer a complete benefits program including:

Medical and Dental Insurance
Life, Short- and Long-Term Disability Insurance
Paid Vacation, Holidays, and Sick Time
403(b) Retirement Plan
Daily community lunch

Click here to apply through our online Career Center.

JOB: RESEARCH DIETITIAN

The Research Dietitian is responsible for specialized nutrition intervention through the research process for a study conducted in association with Community Servings. This position will support and participate in the interdisciplinary research protocol review, implementation, and outcome evaluation. The Research Dietitian will attend ongoing protocol required training and meetings and provide quality nutrition care and education based on the approved research protocol, the participant needs, and professional/agency standards. This position will participate in quality improvement activities and contribute to scholarly research manuscripts and grant preparation.

The position reports to the study’s Project Manager and works closely with the Principal Investigator and Community Servings’ Manager of Nutrition Services.

Study Summary:

This research project, Food as Medicine for HIV: A randomized trial of medically tailored meals and lifestyle intervention, is a community-based randomized clinical trial (RCT) of a medically tailored meal (MTM) and intensive lifestyle intervention (ILI) for people with HIV (PWH), Type 2 Diabetes Mellitus (T2DM), and food insecurity. The study will span five years, including 2.5 years of patient enrollment, 3.5 years of MTM or usual care and ILI intervention, and qualitative and further quantitative data analysis.

The usual care will consist of 12 months of MTM, consisting of a weekly delivery of 10 ready-to-eat meals, along with currently offered telephone-based nutrition assessments and education. The MTM ILI intervention recipients will receive usual care and a 20-session telephone lifestyle intervention change program designed to complement meal delivery and prepare for the period after meal delivery with behavioral and skill-building approaches to sustain the benefit of the intervention. The 20-session lifestyle intervention is targeted to the needs of PWH with T2DM experiencing food insecurity, with an emphasis on improving glycemic control and weight loss. The intervention will have a primary focus on diet quality and reducing calorie intake to promote weight loss. Outcomes at 12 and 18 months include HbA1c, weight loss, and patient-reported outcomes.

The study is being led by Dr. Seth Berkowitz, a clinician, and physician at the University of North Carolina School of Medicine and a leading expert on the association between food insecurity, poor health outcomes, and high healthcare costs. The Lifestyle Intervention (LI) is being developed by Linda Delahanty, MS, RD, Director of Nutritional and Behavioral Research at Mass. General Hospital, an exceptionally experienced lifestyle intervention investigator and one of the architects of the Look AHEAD lifestyle intervention. Delahanty will work closely with the Community Servings Research Dietitian to develop and train on LI’s delivery.

Primary Responsibilities:

Reviews, implements, and revises the nutrition and lifestyle component of research protocols in collaboration with investigators and the research team, consistent with the research protocol’s goals, general nutrition principles, individual participants’ needs, and governing policies and procedures. The nutrition component may require literature review, contribution to study design, development of educational materials, and data collection tools.
Attends training sessions to receive certification for delivery of the lifestyle intervention, and ongoing training meetings to discuss advanced counseling strategies and review treatment fidelity.
May conduct screening interviews with potential participants to assess eligibility for the designated study protocol. Obtain informed consent as approved by the principal study investigator.
Plan, organize and conduct individual lifestyle-related meetings for study participants as needed per protocol.
Completes collection and interpretation of nutrition-related data consistent with standards for nutrition research data completion and may participate in the publication and presentation of research findings
Documents research nutrition data, including participant understanding of protocol requirements and compliance to the nutrition component of the research protocol.
Maintains strong and effective working relationships with co-workers and study staff.
Demonstrates the knowledge and skills necessary to provide age-appropriate care to research study participants. Demonstrates knowledge of the principles of diabetes care management, possesses the ability to assess data reflective of the study participants’ status.
Complete other study-related tasks as assigned

Qualifications

Effective interpersonal and written communication skills as an individual and as a member of a team.
Familiarity with the latest nutritional standards, practices, and procedures, especially for individuals with diabetes
Effective individual counseling and group facilitation skills; some experience with motivational interviewing techniques
Able to provide quality and compassionate care to a diverse participant population.
Ability to translate complex scientific and nutritional information into simpler messaging for diverse audiences
Able to organize work, complete tasks efficiently and independently with attention to detail, meet deadlines for multiple tasks and inquiries.
Research knowledge with the ability to understand and implement procedures/research protocols.
Able to use judgment and solve problems; assess research literature and quality improvement parameters
Computer proficiency, including nutrition software, spreadsheets, and current knowledge of nutrition assessment instruments and tools.
Skill in the effective use of the English language to read and express ideas/facts orally
Able to successfully pass a criminal background check upon hire. Community Servings is a CORI friendly employer.

Education/Experience:

Master’s Degree from accredited college or university preferred.
Five or more years of clinical counseling experience preferable. Two or more years’ experience in nutrition research
Current Registered Dietitian Nutritionist and Licensed Dietitian Nutritionist in the Commonwealth of Massachusetts.

We offer a complete benefits program including:

Medical and Dental Insurance
Life, Short and Long Term Disability Insurance
Paid Vacation, Holidays, and Sick Time
403(b) Retirement Plan
Daily community lunch

The is a 4-year grant-funded position.

Click here to apply through our online Career Center.

JOB: PROJECT MANAGER/RESEARCH ASSOCIATE

The Project Manager/Study Coordinator will execute study protocols, including recruitment/enrollment, conducting study procedures, collecting and maintaining data, tracking and reporting, and ensuring quality and accuracy across various therapeutic areas and protocols of varying complexity.

The position reports to the study’s site Principal Investigator and works closely with the Research Dietitian and Community Servings’ Manager of Nutrition Services.

Study Summary:

The usual care will consist of 12 months of MTM, consisting of a weekly delivery of 10 ready-to-eat meals, along with currently offered telephone-based nutrition assessments and education. The MTM ILI intervention recipients will receive usual care and a 20-session telephone lifestyle intervention change program designed to complement the period of meal delivery and prepare for the period after meal delivery with behavioral and skill-building approaches to sustain the benefit of the intervention. The 20-session lifestyle intervention is targeted to the needs of PWH with T2DM experiencing food insecurity, with an emphasis on improving glycemic control and weight loss. The intervention will have a primary focus on diet quality and reducing calorie intake to promote weight loss. Outcomes at 12 and 18 months include HbA1c, weight loss, and patient-reported outcomes.

Primary Responsibilities:

Day-to-day operations and coordination for research studies: recruit, consent, and enroll participants to research studies, collect data per study protocol, perform study procedures (may include interviewing, administering questionnaires, etc.), complete case report forms and data entry, track study progress and maintain appropriate logs and records, respond to data queries and facilitate monitoring/auditing visits.
Engage professionally with study personnel, investigators, sponsors, and service providers to ensure smooth and efficient study progress.
Maintain good clinical practice and compliance with all regulatory bodies and study protocols.
Work closely with study teams, Principal Investigators, and others to ensure efficient and successful management of research protocols.
Complete regulatory documentation for submission and maintain approvals.
Track study progress, meet deadlines, identify areas for quality improvements, recommend and implement improvements.
Work collaboratively within the research teams to streamline research processes and implement innovative solutions to increase efficiencies.
Participate in continuing education activities, including teaching, mentoring, and learning on an ongoing basis.
Communicate effectively with a variety of research, clinical and administrative professionals.
Provide reports, data summaries, project recommendations to study teams and Principal Investigators, and various stakeholders.

Qualifications:

Effective interpersonal and written communication skills as an individual and as a member of a team.
Familiarity with the latest nutritional standards, practices, and procedures, especially for individuals with diabetes
Effective individual counseling and group facilitation skills; some experience with motivational interviewing techniques
Able to organize work, complete tasks efficiently and independently with attention to detail, meet deadlines for multiple tasks and inquiries.
Research knowledge with the ability to understand and implement procedures/research protocols.
Able to use judgment and solve problems; assess research literature and quality improvement parameters
Computer proficiency, including nutrition software, spreadsheets, and current knowledge of nutrition assessment instruments and tools.
Skill in the effective use of the English language to read and express ideas/facts orally
Able to successfully pass a criminal background check upon hire. Community Servings is a CORI friendly employer.

Education/Experience:

Master’s Degree from accredited college or university preferred.
Experienced health practitioner with five or more years of clinical experience preferred. Two or more years’ experience in nutrition research
Required Registered Dietitian Nutritionist and Licensed Dietitian Nutritionist in the Commonwealth of Massachusetts preferred, or experienced health practitioner.

We offer a complete benefits program including:

Medical and Dental Insurance
Life, Short and Long Term Disability Insurance
Paid Vacation, Holidays, and Sick Time
403(b) Retirement Plan
Daily community lunch

The is a 5-year grant-funded position.

Click here to apply through our online Career Center.

JOB: PART-TIME REGISTERED DIETITIAN NUTRITIONIST

The Registered Dietitian Nutritionist assists in the nutritional assessment and counseling of meal delivery clients, leads virtual and, when deemed safe, in-person community cooking and nutrition workshops, and ensures that home-delivered meals adhere to therapeutic goals and dietary standards. This position is 28 hours per week.

Primary Responsibilities:

Reviews client medical records and nutritional status to assess client eligibility for home meal delivery program
Conducts telephonic nutritional assessments and develops care plans for meal delivery clients
Collaborates with referral partners and medical professionals to adjust client care plans
Assists with the tracking and maintenance of client paperwork for annual funder and agency audits
Provides nutritional counseling and responds to client concerns over the phone and in-person upon request
Leads virtual and in-person cooking and nutrition workshops both on-site and off-site, as needed
Collaborates with the Executive Chef and kitchen staff to ensure client meals are meeting set nutrition standards
Assists with evaluating standardized recipes, auditing client meals, and conducting quality assurance measures
Assists Manager of Nutrition Services in supervising and developing projects for dietetic interns

Qualifications:

Bachelor’s Degree in Nutrition or related field and at least six months of clinical nutrition experience or an equivalent combination of education and experience
Registered Dietitian Nutritionist and Licensed Dietitian Nutritionist in the Commonwealth of Massachusetts
Bilingual speaking ability is a plus.
Familiarity with the latest nutritional standards, practices, and procedures
Experience conducting group nutrition and healthy cooking education for culturally diverse audiences
Ability to translate complex scientific and nutritional information into more straightforward messaging for various audiences
Flexible schedule for occasional evening and weekend engagements
Proficient in computers with knowledge of MS Office and Food Processor software
Skill in the effective use of the English language to read and express ideas/facts orally
ServSafe certification is a plus.
Able to successfully pass a criminal background check upon hire. Community Servings is a CORI-friendly employer.

TO APPLY:
Complete an application on our online Career Center or call Human Resources at 617-752-9426.

JOB: DELIVERY DRIVER

The Delivery Driver’s primary responsibility is to load our van and deliver prepared meals to Community Servings’ clients. The shift is 8 hours per day, Monday through Friday.

Primary Responsibilities:

Obtain client bags from refrigerated units and load vans as directed.
Look at route sheets and establish food counts to load the van for meal delivery.
Deliver weekly bags to approximately 35 – 50 clients per day.
Access MapPoint program to locate new stops and produce maps.
Other duties may be assigned.

Qualifications:

A strong customer service orientation – friendly, flexible, and compassionate
Experience in loading, map reading, and food delivery
Experience with safety and food handling sanitation standards
Skill in interpersonal relations for effective communication with a multi-cultural client and volunteer population.
Skill in the effective use of the English language to read and express ideas/facts orally and in writing.
Skill in the use of personal computers.
Valid Massachusetts Driver’s License and a clean driving history
Able to successfully pass a Criminal Offender Records Inquiry (CORI) Background Check
Ability to read and interpret a map
Bi-lingual speaking ability (e.g., Spanish) is a plus.
High School Diploma and one to three years’ experience driving a 10,000 lb. van.

TO APPLY:
Complete an application on our online Career Center or call Human Resources at 617-752-9426.

Come Work with Us!

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