Come Work with Us!

Community Servings knows that diversity drives excellence. We are a place where everyone is welcome. We celebrate, promote, and derive strength from a diversity of lived experiences. We actively seek and encourage an inclusive workforce.

POSITIONS: (Scroll for Full List) 

DELIVERY DRIVER

The Delivery Driver’s primary responsibility is the loading of our van and delivery of prepared meals to Community Servings’ clients. Shift is 8 hours per day Monday through Friday.

Primary Responsibilities:

  • Obtain client bags from refrigerated units and load vans as directed.
  • Look at route sheets and establish food counts in order to load the van for meal delivery.
  • Deliver weekly bags to approximately 35 – 50 clients per day.
  • Access MapPoint program to locate new stops and produce maps.
  • Other duties may be assigned.

Qualifications:

  • A strong customer service orientation – friendly, flexible and compassionate
  • Experience in loading, map reading and food delivery
  • Experience with safety and food handling sanitation standards
  • Skill in interpersonal relations for the effective communication with a multi-cultural client and volunteer population.
  • Skill in the effective use of English language to read and express ideas/facts orally and in writing.
  • Skill in the use of personal computers.
  • Valid Massachusetts Driver’s License and a clean driving history
  • Able to successfully pass a Criminal Offender Records Inquiry (CORI) Background Check
  • Ability to read and interpret a map
  • Bi-lingual speaking ability (e.g. Spanish) is a plus.
  • High School Diploma and one to three years’ experience driving a 10,000 lb. van.

TO APPLY:
Complete an application on our online Career Center or call Human Resources at 617-752-9426.

QUALITY IMPROVEMENT INTERN

The Quality Improvement Intern will work alongside the Community Servings’ Program team to test the effectiveness of two projects that use technology to improve client retention: 

  1. The implementation of HIPAA-compliant video counseling for a select group of our clients. This role will include recruiting clients, testing the platform, and conducting a follow-up satisfaction survey. 
  2. The implementation of a web-based referral and tracking portal for a sub-set of our referral partners. This role will include recruiting and training referral partners on using the portal and following up with an evaluation survey. 

This position is a paid internship for an estimated 12 hours of work per week for roughly 12 weeks, starting in November 2020 and ending by March 2021. The rate is $15/hour. Benefits are not included as part of compensation. Specific weekdays and times are flexible, within Monday-Friday 9 am-5 pm. Remote work is possible and encouraged. Community Servings will provide a laptop for the duration of the internship. To apply, please submit a copy of your résumé and a brief statement of interest via this link: 

Duties and Responsibilities

  • Recruit existing client and referral participants for both projects
  • Create, conduct and analyze results of a satisfaction survey for clients and referral partners to assess program effectiveness and look for areas of improvement
  • Other tasks related to the quality improvement project, such as looking up records in Community Servings’ Salesforce database, data entry, or drafting presentations and memos

Qualifications

  • Experience communicating research findings for a non-technical audience
  • Comfortable making cold calls and talking to new people 
  • Ability to explain complicated processes in a simplified way
  • Ability to use MS Excel or a similar tool to summarize information, including the use of pivot tables and charts
  • Able to create presentations with MS PowerPoint
  • Experience with survey design a plus
  • Bilingual ability is a plus

TO APPLY:
Complete an application on our online Career Center or call Human Resources at 617-752-9426.

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