FAQ

All your questions answered.

We are located at 179 Amory Street, Jamaica Plain, 02130 – just steps from the Stony Brook station on the MBTA Orange Line.  We also have a parking lot designated for volunteer use on a first-come basis.

Weekdays

  • 9 a.m. – 12 p.m.
  • 1 p.m. – 4 p.m.
  • 4 p.m. – 7 p.m.

Volunteer tasks in our commercial kitchen include chopping, peeling, and processing produce, portioning out entrees, soups, salads, and snacks, and assembling meal bags for delivery to our clients’ homes.

Yes, we follow a strict kitchen dress code to ensure the safety of our volunteers and the quality of our food. Volunteers are required to adhere to the following guidelines:

  • Face mask
  • Long-sleeved shirt
  • Long pants without rips or tears
  • Closed-toed shoes that completely cover the foot
  • We will provide hairnets, beard nets, aprons, and gloves on site

Volunteers must be at least 13 years of age to work in our kitchen.   All minor volunteers (under 18 years of age) MUST have a youth waiver signed by a parent or guardian or we will not allow them to volunteer. We will not allow volunteers under 18 to use knives on shifts.

People under age 13 can help us by making cards for our clients! Please see the following Guidelines for Card Making to make sure your cards meet our needs.

No prior experience is necessary! We will provide new volunteers with a 15 minute orientation at the start of their first shift. Our talented team will show you exactly what you need to do in the kitchen.

We do not offer weekend volunteer opportunities at this time.

We expect volunteers to volunteer for the duration of their scheduled shift, but volunteering can be a one-time or ongoing experience. Contact Nate Ross, Manager of Community Engagement at to set up a reoccurring volunteer schedule.

Yes, we welcome volunteers to help leading up to and during our special events, Pie in the Sky (September – Thanksgiving) and LifeSavor (Spring).

We also need a few volunteers who can commit to delivering meals to our clients in the Greater Boston area once a week. Shifts take place on the same weekday and require a 2-hour time commitment (minimum). Contact Nate Ross, Manager of Community Engagement, at , for more information.

Yes! We can accommodate groups of up to 30 people during morning and midday shifts, and groups of 15 in the evening.

We also love hosting corporate volunteer groups in our kitchen. Our high-impact, hands-on volunteer experience is a great way to strengthen bonds between coworkers while giving back to our community.

Individual volunteering is free! Volunteers who would like to donate to support our meal program are welcome to do so online or on-site.

Opportunities for corporate kitchen volunteer shifts are available daily Monday through Friday. We can accommodate groups of up to 30 people during morning and midday shifts, and groups of 15 in the evening.

For corporate volunteer shifts, a minimum $60 donation per volunteer, per shift, is required beginning September 7, 2021, providing two weeks’ worth of scratch-made medically tailored meals to a person in need.

To learn more, contact Nate Ross, Manager of Community Engagement, at  or 617-522-7777 x228

Please remember that to enter our building or volunteer during the pandemic, you cannot have:

  • Experienced cold or flu-like symptoms in the last 72-hours
  • Experienced a cough, chest congestion, or shortness of breath due to illness in the last 72-hours
  • Experienced a fever in the last 72-hours

Upon entry, all volunteers must sanitize their hands and take their temperature when entering our building. If you have a temperature of 100.3°F or more, we will ask you to return home. Before entering our kitchen, you’ll wash your hands, and put on a hat or hairnet, apron, and protective gloves.

Because of a limited supply, we ask that you bring a clean face mask with youIf you do not have one, one will be provided.

Yes, we are happy to provide documentation at the end of your completed volunteer hours. We ask that volunteers sign in and out for their shifts to keep an accurate hour count, and to communicate what kind of paperwork or documentation we need to provide in advance.

Yes, you will receive a 15-minute new volunteer orientation led by the Volunteer Team staff prior to the start of your first volunteer shift.  The orientation will include an overview of our mission and a food safety training. For subsequent shifts, you will not need to repeat orientation.

  1. To sign up for your first shift, please see our online calendar. To scroll by month, click the arrows at the top of the calendar.
  2. Select the shift that you would like and click “sign up”.
  3. Enter your first name, last name, email, phone number, and check the box if you are under the age of 18.  Click “sign up” to submit.
  4. After you sign up for a shift, you will receive two confirmation emails:
    • One email will include a link to the waiver form which you should sign electronically before your first shift (or have a parent/guardian sign electronically if you are under the age of 18).  The email will also include a link to your personal volunteer portal page where you can manage your volunteer profile, sign up for other shifts, see shift availability, and track your service hours.
    • The other email confirms the date and time of the shift that you signed up for.
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