FAQ

All your questions answered.

We are located at 179 Amory Street, Jamaica Plain, 02130. While we are just minutes from the Stony Brook station on the MBTA Orange Line, as kindly as volunteers avoid public transportation during the COVID-19 pandemic. We also have a parking lot designated for volunteer use on a first-come basis.

Weekdays

  • 9 a.m. – 12 p.m.
  • 1 p.m. – 5 p.m.

Volunteer tasks in our commercial kitchen include chopping, peeling, and processing produce, portioning out entrees, soups, salads, and snacks, and assembling meal bags for delivery to our clients’ homes.

Yes, we follow a strict kitchen dress code to ensure the safety of our volunteers and the quality of our food. Volunteers are required to adhere to the following guidelines:

  • Face mask
  • Long-sleeved shirt
  • Long pants without rips or tears
  • Closed-toed shoes that completely cover the foot
  • We will provide hairnets, beard nets, aprons, and gloves on site

Volunteers must be at least 13 years of age to work in our kitchen.   All minor volunteers (under 18 years of age) MUST have a youth waiver signed by a parent or guardian or we will not allow them to volunteer. We will not allow volunteers under 18 to use knives on shifts.

People under age 13 can help us by making cards for our clients! Please see the following Guidelines for Card Making to make sure your cards meet our needs.

No prior experience is necessary! We will provide new volunteers with a 15 minute orientation at the start of their first shift. Our talented team will show you exactly what you need to do in the kitchen.

Because of the COVID-19 pandemic, we no longer have weekend volunteer opportunities.

We expect volunteers to volunteer for the duration of their scheduled shift, but volunteering can be a one-time or ongoing experience. Contact Laura Kakalecz at lkakalecz@servings.org to set up a recurring volunteer schedule.

Yes, we welcome volunteers to help leading up to and during our special events, Pie in the Sky (September – Thanksgiving) and LifeSavor (Spring).

Unfortunately, because of current social distancing guidelines, we cannot accept large organized groups of volunteers. Smaller groups of five or less may sign-up to volunteer.

No, volunteering is free! Volunteers who would like to donate to support our meal program are welcome to do so online or on-site. A day’s worth of meals can also be sponsored by a group or company for $2,000 and to recognize your gift, your group/company’s name or logo will be included on the meals prepared that day. We can even arrange to have your group prep and package the meals that you’re sponsoring. We’ll take pictures and share on our social media channels. If you’re interested, please contact Darcy Pfeifer at dpfeifer@servings.org or 617.522.7777 ext. 231.

Please remember that to enter our building or volunteer during the pandemic, you cannot have:

  • Traveled outside the U.S. within the last two weeks
  • Been in contact with someone in the last two weeks who has or may have contracted COVID-19
  • Experienced cold or flu-like symptoms in the last 72-hours
  • Experienced a cough, chest congestion, or shortness of breath due to illness in the last 72-hours
  • Experienced a fever in the last 72-hours

We are asking all volunteers to avoid using public transportation or ride-sharing services to travel to Community Servings, as the CDC recommends avoiding them as part of proper social distancing. We have plenty of parking spaces available in the lots next to our building, which you are welcome to use.

Upon entry, all volunteers must sanitize their hands and take their temperature when entering our building. If you have a temperature of 100.3°F or more, we will ask you to return home. Before entering our kitchen, you’ll wash your hands, and put on a hat or hairnet, apron, and protective gloves.

Because of a limited supply, we ask that you bring a clean face mask with youIf you do not have one, one will be provided.

Yes, we are happy to provide documentation at the end of your completed volunteer hours. We ask that volunteers sign in and out for their shifts to keep an accurate hour count, and to communicate what kind of paperwork or documentation we need to provide in advance.

Yes, you will receive a 15-minute new volunteer orientation led by the Volunteer Team staff prior to the start of your first volunteer shift.  The orientation will include an overview of our mission and a food safety training. For subsequent shifts, you will not need to repeat orientation.

  1. To sign up for your first shift, please see our online calendar. To scroll by month, click the arrows at the top of the calendar.
  2. Select the shift that you would like and click “sign up”.
  3. Enter your first name, last name, email, phone number, and check the box if you are under the age of 18.  Click “sign up” to submit.
  4. After you sign up for a shift, you will receive two confirmation emails:
    • One email will include a link to the waiver form which you should sign electronically before your first shift (or have a parent/guardian sign electronically if you are under the age of 18).  The email will also include a link to your personal volunteer portal page where you can manage your volunteer profile, sign up for other shifts, see shift availability, and track your service hours.
    • The other email confirms the date and time of the shift that you signed up for.
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